Student Support

Student Orientation and Commencement of Your Course: Student services staff will send all of the orientation information in a welcome-week pack.

Please read the information and familiarise yourself with the policies, procedures related to logging into your e-learning portal. If you have any questions about the course or any of the issues below, feel free to send us an email.
  • Requirements to receive a qualification
  • Certificates issued on successful completion of the course
  • How your skills, knowledge, and attitudes will be assessed
  • Recognition of prior learning or recognition of current competency
  • How you can appeal if you don’t agree with your assessment outcome
  • How you can complain if you are not satisfied with any part of the course
  • How you can get extra help with your learning
  • Course timetable and attendance
  • Course content
  • Emergency evacuation procedures
  • Your obligations as a student at our College, including requirements for achieving satisfactory course progress.
  • You must attend an orientation session and sign off on this activity.